GSA 24/7 Secure Watch Monitoring
Many government agencies have requested a means of effective and efficient self-maintenance. Cornerstone Communications is here to help. In keeping with our tradition of excellence, Cornerstone Communications has developed the 24/7 Secure Watch Monitoring Program. The program provides switch monitoring for all Avaya and Nortel systems. This gives government agencies the option of self-maintaining their telecom infrastructure with real time notification of service-affecting events. The 24/7 Secure Watch Monitoring Program, combined with our expert in-house support team, provides the opportunity to quickly and accurately maintain your PBX system with the dependability of the Cornerstone Secure Watch Monitor backing your investment.
GSA Web Portal Ticketing
Cornerstone Communications has developed the GSA Web Portal Ticketing Service to streamline customer support. This program is an online ticketing system that provides a way for customers to create and monitor tickets for each phone system service event. Our Web Portal is password protected and developed with state-of-the-art technology to ensure optimal customer service. While Cornerstone's Web Portal Ticketing Service is included with our GSA Maintenance Program, it is also offered as a stand-alone service option. This is just another example of how we can tailor a maintenance solution to fit your needs and your budget.
Please contact our account representative today to discover your perfect telecom maintenance solution.