Cornerstone Communications announces a new “Short Term/ Transitional” maintenance program. Cornerstone Communications has announced a new maintenance program for end-users who do not want to ...Read More >>
In a case that has lasted nearly eight years and after a six-month trial in a New Jersey federal court, Tacoma-based Continuant has won a jury verdict against telecommunications giant Avaya.In a...Read More >>
Robert J Bresciani | Lufthansa Systems Americas
Just wanted to give out some Kudos to David Lyman. He was great to work with, and really showed a good level of concern for our situation. He was knowledgeable and good to talk to in a bad situation. I don’t know the tech onsite, but I wanted to thank him for the effort in diagnosing the issue. It turned out that Qwest was the culprit, and your people were professional from the get-go.
Giovanni Otero | Sabreliner Corporation
Bob and Mark,
No, and gladly so!
Our independence from Avaya saves you money, plain and simple. In addition, you the customer dictate who you want as your Avaya maintenance provider. We believe you the customer should dictate terms and duration of your maintenance coverage not the other way around. Cornerstone will maintain and service your existing telecommunications infrastructure as long as it makes sense for you, not for Avaya.
Should the need for upgrades or patches arise, Cornerstone has teaming agreements with various Avaya Platinum business partners. These partnerships allow you to benefit from the cost saving services Cornerstone provides while maintaining the ability to utilize Avaya's services if needed
As a Third Party Maintenance Provider we will need only a few reports from your Avaya Definity or Communications Manager to provide a quote. The reports are List Configuration Soft, List Configuration All, List Configuration Capacity. If you need assistance retrieving these reports please contact a Cornerstone Communications account executive. This will give us a great start on quoting your maintenance for your Avaya Definity or Communications Manager.