Wrong phone rings
Customer request: Extension 8101 is ringing at the phone at ex. 8122
System: . Definity G3V6i.03.3.246.1 Octel
Diagnose extension ringing. Was unable to find any association of 8122 with station 8101. Checked terminating extension, pickup groups and coverage answer groups. checked coverage paths.
Spoke with client, stated changes were made to programming and the phone has been re-connected to the PBX. Client will notify us if the issue returns.