Audix Small problem

Start Date: 7/3/12

Customer Complaint: Audix Small answering problem

System Information:  Definity G3siV6, Audix Small

Corrective Action:

Made test calls to all channels to make sure they were mapped correctly and that they would all answer normally. Also logged into telephone system to verify programming of channels. Found that only channel 1 out of 8 was programmed correctly. The others had an incorrect COS and there COR's were restricted. Also test? was set to "y". Re-translated ports and verified correct operations.