Merlin legend problem
Customer Complaint: Calls getting cut off when leaving a message
System Information: Merlin Legend w/ISIII
Logged into system and could not find any problems. System had been up for a long time without a reboot. Rebooted the system and spoke with customer. Customer stated that she has not had any complaints for awhile. She also stated that some employees could here cross-talk. Told her this could be a problem with the local CO. She stated the employees have not reported any of these issues lately either. Case dismissed.
Tech: A.S. Avaya Maintenance Provider