#13149 Avaya Definity Alarm

Start Date: 9/7/2011

Technician:  Wayne DeClue

Complaint: Minor alarm on A06 announcement board.

Customer Displayed Alarm: ANN-PT-,Y,MIN

System: Definity G3-V6

Corrective action:

Alarm pointed to a corrupt announcement recorded on the announcement pack.  Notified client, asked him to check his announcement.

Client found announcement,re-recorded, alarm cleared.